Terms & Conditions
In order to protect our clinic resources and dental professionals’ time to provide timely care to our patients, a non-refundable penalty of $25 will be imposed on patients who do not turn up for their appointments.
Why is there a No-Show Policy?
The purpose of this policy is to encourage all patients to only book for slots for which they are available, avoiding wastage of slots that could otherwise be used meaningfully by other patients.
What constitutes a no-show?
– When you fail to turn up for a session that you booked on, without cancelling the slot before the session began.
– When you cancel your appointment less than 24 hours before your scheduled appointment time.
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