Keeping our community safe

    Your oral health is important, but we also know how critical it is to protect the health of our community when it comes to COVID-19.

    Here’s how we are
    keeping everyone safe
    We want to make sure you can have your dental needs met without compromising your general health and safety. These are the measures we have put in place for your wellbeing.
    Once you enter the clinic, you will be able to register your all your details with us using your own mobile device. Just scan the QR code at our reception counter for a fuss-free, contactless check-in.
    We will be taking every patient’s temperature upon entrance to the clinic. If you are having a fever, we will help you reschedule your appointment straightaway.
    All staff and patients are required to keep their masks on in the clinic. Patients will only be asked to remove their masks within the treatment rooms.
    Pre-visit Health
    Before your appointment, we will call to check that you are not at risk of having COVID-19. If you are experiencing flu-like symptoms or have been in contact with a COVID patient, you will have to reschedule.
    All our waiting areas have been arranged to accommodate a safe 1m distance between individuals. If it is too crowded in the clinic, comfortable outdoor seating is available for you while you wait.
    All clinics are equipped with Safe Entry Gateway boxes or Safe Entry QR codes, so that you can check in easily for contact tracing. Please remember to check in to help us keep our clinic safe!
    A safer clinical experience
    We’re taking all the necessary precautions to ensure that everything in our treatment rooms, including our staff, are protected from infection. When we are safe, you will be too.
    Sterilised equipment
    All our dental instruments go through a thorough cleaning process that includes ultrasonic disinfection and steam sterilisation. This ensures that no harmful deposits or organisms remain on our instruments.
    Infection control
    Our dentists and clinic staff are well-trained in infection control. Treatment rooms and dental chairs are disinfected between every patient to prevent cross-contamination.
    Enhanced PPE
    While our dentists and dental assistants are at work, they will be protected from head to toe with full PPE. This includes hair coverings, face-shields, N95 masks, surgical gloves and a long gown.